Our aim is to get it right, first time, every time. If we make a mistake, we’ll try to put it right promptly.

If you have a complaint, we will confirm receipt of the complaint within five working days, and do our best to resolve the problem within four weeks. If we can’t do that, we‘ll let you know when to expect an answer.

For complaints please write to


Customer Support Manager,
BLP Insurance Ireland,
2nd Floor, Palmerston House,
Fenian Street, Dublin 2

Or via email to blpireland@blpinsurance.com